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During my first week at uni I posted about how I thought it was really cool that York were considering moving email, calendar and collaboration services to the cloud; EC3.

Tim pointed out on my original post today that the proposal was totally rejected, which is confirmed by the university’s own page:

The recommendation was that cloud computing services should not be taken up as a means of delivering central email, calendaring or instant messaging services for the University. The main factors contributing to this recommendation were concerns around issues of data protection, privacy, security and contractual arrangements.

They dumped it? The March 2009 issue of Keynotes (I’m a bit behind on this news, then) leads with:

The Cloud Computing project which has seen extensive work both within and without the Computing Service, and which has attracted much attention, has now concluded. The Project Team, writing on page 6, give an overview of the reasons to reject the use of cloud computing services at this time, a decision which, judging by the results of the extensive user consultation, will attract both disappointment and relief from amongst our users.

I’m disappointed. But not for me, for everybody else. The vast majority (80, 90%) of my friends use the university’s webmail service to get their email. I’ve posted about it before, and why it sucks. Because it looks like this. It’s 2010, and we’re still dealing with webmail that looks like that? Webmail that shows only fifty messages at a time and doesn’t group conversations? As we know, most users leave the default checkboxes, don’t bother to configure things and don’t dive into options. Sure, you can forward your email to a different, personal, even Gmail account. Do most people? Of course not.

It’s a shame. When I first arrived at York, that flyer gave me hope that things might be different here. I’d grown up in a world where my school used an ancient version of Internet Explorer and blocked access to Google’s Gmail & Microsoft’s Hotmail. But it’s fine, because now I can see this university is just like any, and every, other corporation. Ah well.

Addendum

Tom, last year’s (2008–2009) YUSU President, comments via Twitter:

I was part of that consultation last year. Their reasons are compelling – data protection and research privacy being the big two

That’s good to hear, as I trust Tom’s opinion over that of an IT department that I’ve never met.

If you have received this message in error, do not open any attachment but please notify admin@domain.co.uk deleting this message from your system.

If you have received this in error, please notify us immediately and delete the email.

If you incorrectly send me an email, surely it’s your fault. If it’s in my inbox, it didn’t get there by some fantastic stroke of luck; so don’t tell me what to do with it.

The unauthorised use, disclosure, copying or altering of this message is strictly forbidden.

What does that even mean, “forbidden”? Is it legal to forbid me from acting on something you’ve sent me, if you sent it by accident?

Email is really important to me, especially at the moment – I’m going to be moving a fair bit over the next few months, but my email can stay in one place (the cloud, if you don’t cringe every time you hear that). Like just about every geek, I’m in love with what Google have achieved with Gmail. The simplicity, while at the same time managing to offer every feature I could need along with bucket loads of storage (all for free) is amazing.

This one is a screenshot of the webmail system implemented at York University at the moment:

Wow. While I’m sure there were reasons for using this software, I’d be curious to know what advantages it offers over MS Exchange Server or Google Apps. Let’s be honest, it’s not as pretty as either of them.

• What happens when I click on the sender? Does it start a new email addressed to them, or open the one in the inbox?
• Why does the subject truncate, leaving a whole load of blue space?
• Why isn’t the time received displayed?
• Where’s the calendaring functionality offered by both Google and Microsoft?
• Why do I only get 30MB of storage compared to Gmail’s 7 gigabytes?

One thing that really concerns me is whether I’ll be able to hang onto my email for years to come. I’m a complete hoarder, so I have this irrational urge to want to keep every message received… which is why Gmail appeals so much.

For the last four years, I’ve had all my email from my school redirected to my ‘personal’ Gmail account. Having left school, I’m over the moon that I still have 524 emails about crap like my A Level choices. You won’t understand this unless you’re stupidly crazy-obsessive like me, but just to have the ability to be able to read any of that is great. I haven’t even started at York yet and I’ve already set up redirection using their online IT account system; I don’t want to leave the university and lose four years worth of correspondence with professors and friends.

What’s the absolute worst case scenario right now? That Google goes bump, or decides it can’t be arsed to keep Gmail ticking along anymore, but something tells me that won’t happen just yet. This is an issue that’s going to become even more important than it is right now: the ability for users to extract their data from a service and move somewhere else. Someone clever already took the idea and gave it a name.